Information on UK network operator 3
This page contains information on Network Operator Three, provider of 3G services in the UK
3's 3G offering
When 3 launched the UK's first 3G services in 2003, it was the first chance that the UK had to try high-speed mobile Internet. Here's what 3 offers:
- Pay As You Go : No minimum
term contract, their PAYG service offers cheap handsets, and offers such as double minutes and double texts when you top up.
- Pay Monthly: From £15 a month, including free minutes, free texts, free downloads and a free handset
- Mobile Internet: Got a laptop? 3 offers USB modems and good-value mobile broadband tariffs
Find out more about 3's services, tariffs and handset offers at www.three.co.uk
Their tariffs include free handsets, free minutes and all of the data services offered by 3G, for the same price as standard contracts on other networks.
To talk about 3, or to ask questions about 3G data services, please visit our 3 forum
 Specials from 3:
In November 2007, 3 launched its Skypephone. In 2008, an updated version appeared. The Skypephone S2 is a 3G mobile that lets you make free Skype calls to other Skype users. As well as being a standard mobile phone, it can make free Skype calls, and it's got an MP3 player, 3.2 Meg camera, Internet, email and Bluetooth. It also supports Facebook and Windows Live Messenger. Available free on contract, or under £80 on pay-as-you-go. Great for free calls over Skype to the 170 million Skype users around the world. FREE calls to anyone, anywhere at anytime. More details on 3's Skypephone page. We've also reviewed the Skypephone. |
3 useful information:
| Handset's serial number: | Enter '*#06#' as a phone number, to get your handset's serial number (known as the IMEI) - useful if your phone is stolen |
| Software version: | Enter '*#0000#' as a phone number, to get your handset's software version number. Doesn't work with all makes of handset |
| Accessing voicemail from a landline or from abroad | To
access your 3 voicemail account from a standard landline phone, dial 07782 333 123, and when prompted, enter your 3 mobile phone number. |
| Contacting Customer Services | For Customer Services:
You can email 3 via the 'Contact us' link at www.three.co.uk |
| Contact information for 3 |
Some other numbers we have for 3:
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To discuss 3, or ask a question, please visit our 3 forum
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3 Frequently-asked questions:
| What is my SIM card PIN? | The PIN code for your Three SIM card is printed on the delivery slip that comes with your SIM card. Note that you get three tries to enter the PIN, and your phone will be locked if you fail after these tries. If your phone gets locked, you'll then need to contact
3 to get a PUK code. |
| What is my PUK code? | You will be asked for a PUK code if you've had more goes at guessing your SIM card PIN code than you're allowed. You'll need to contact 3 Customer Services team for your PUK code. For security reasons, only 3 can legally provide you with a PUK code to unlock your 3 SIM card. |
| Application declined | Q. I've applied for a 3 contract but my application has been declined. Why? A. This happened to us, and it turned out to be an error made by the retailer, OneStopPhoneShop, when they passed credit information to 3. We suggest you contact 3's Customer Service Department and ask them to perform a manual credit check. If you fail that check, you should then contact 3's credit reference agency to find out why. Information on how to do this can be found on the Consumerdeals website. |
If you've got a question, please ask in our discussion forum.
Useful links:
- 3's official site
- 3 Mobile Broadband - Get your laptop online with a dongle from 3
- More on 3G in the UK
- Mobile phone FAQ - Help and advice on UK phone
- Mobile Internet - The joys of Broadband in your hand
- USB Modems - Get a modem for your laptop, and surf at high speed
Question not answered? Please ask in our forum
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