Sendo X Smartphone

The Sendo
X, announced in late October 2003, is powered by Symbian OS v6.1
(Series 60), and is a combined mobile phone and PDA.

UK Availability: Discontinued. Became available in Nov 2004.

Update: Sendo officially in receivership 29 June 2005. Motorola
has bought Sendo’s Research labs

Discuss
the Sendo X in our Sendo
X forum

Software
for Symbian OS phones is normally supplied using a Symbian installation
file (with a .sis extension). This is a single file that contains
the components needed to get a piece of software installed and
ready to run. A SIS file can be run on a Symbian phone (e.g. from
the Inbox or via a file
manager. It can also be run via the PC connectivity solution
that was supplied on the CD with the handset.

Sometimes
SIS files are distributed inside a ZIP file (for compression).
See the ZIP section of our Series 60 FAQ
for details of how to extract a SIS file from a ZIP file

Assuming
you have a SIS file on your PC/Mac (either downloaded from the
Internet or on a CD), the ways to install a SIS file onto your
handset are as follows:

• Beaming
  – Beam the file to your handset from your PC using Bluetooth
  or IR. If
  you don’t currently have the ability to beam files to the handset
  via Bluetooth or infrared
  (either from another handheld device or from a PC), then you
  may wish to purchase an IRDA adapter for your PC (this means
  you’ll be able to install software, backup and synchronise data
  between phone and PC) – See our Series
  60 PC connectivity page for more.
• Install
  via PC – Assuming you’ve installed the PC connectivity suite
  that was supplied with your phone, look for the "Install
  software" option. You’ll need to have the handset connected
  to the PC via serial, Bluetooth or infrared for this to work.
  – See our Series 60 PC connectivity
  page for more.
• By
  email – The alternative, is to email the file that you’re
  trying to install, typically a SIS (Symbian installation file)
  to your own email account, and then use your phone to logon
  to your email (details) and
  download the SIS file as an attachment into your phone’s Messaging
  Inbox.
• Via
  memory card – The Sendo X supports MMC and SD memory
  cards and you can use these to transfer SIS files to the
  handset via the card slot and a PC MMC Memory
  card reader. Copy files onto an MMC / SD from your PC, and
  then insert the MMC card into your handset. You’ll need to have
  a file manager on your phone to access the file from the memory
  card (file managers are available from Handango).
• USB
  cable – refer to your phone’s manual.

Assuming
you’re looking to download a Java game from a website via
your PC – first, download the Java file onto your PC.

Normally the file will
be in the form of a .jar file. Sometimes JAR files are distributed
inside a ZIP file (for compression). See the ZIP
section of our FAQ for details of how to extract a file from
a ZIP file.

Next, send
the Java file to your phone (see above)

• From the phone menu,
  go Messaging and then to the Inbox
• Select the message
  containing the JAR file, and press Options > Open

• You’ll be prompted
  to install – Select "Yes"
• You may get a warning
  that the application is untrusted. Just continue
• For phones with a memory
  card, you may be prompted to choose ‘Phone memory’ or ‘Memory
  card’

• Once installation is
  complete, you’ll see a brief confirmation note

The application should
now appear in the main application menu, so you can exit Messaging
and go and run it from the main menu. once you’re happy that the
application is running as expected, feel free to delete the JAR
from the Inbox to save space.

Below is a quick summary
of the options open to you:

• 
  IR connection.
  To use infrared, select ‘Connect | Infrared’ to turn the phone’s
  IR on. Line up the phone’s IR port (on the left side) with the
  PC infrared port, and Windows should detect the phone. Then,
  use the built-in PC software to select the file you want to
  send to the phone, or the Send facility on the phone to send
  a file to the PC. For
  more on IR, see our PC
  connectivity page
  There are several IR adapters available, including the pictured
  ‘USB-IRDA Adaptor’ from Maplin Electronics (Cat no: RV88V).

• 
  Bluetooth connection. From the phone, select ‘Connect | Bluetooth’.
  Turn Bluetooth ‘On’, then move to the second tab by moving the
  joystick to the right. This should show you all Bluetooth devices
  in range. If your PC isn’t shown, select ‘Options | New paired
  device’ and let the phone search for the PC connection. When
  the phone and PC are paired, use the software supplied with
  the Sendo X to select the file you want to send to the phone.
  There are several Bluetooth adapters available – We recommend
  the Belkin USB Bluetooth adapter available for around £15
  from amazon.co.uk.
  For details
  of Bluetooth, see our Bluetooth
  page, and for help connecting, see our PC
  connectivity page

• 
  Memory card reader.
  If you don’t want to beam files from your PC to the phone, another
  option is to make use of the MMC/SD card slot in the phone.
  Get hold of a Memory card reader for around £20 and copy files onto an MMC or SD card plugged
  into your PC. Find out more on our Memory
  card page.

• USB
  cable – refer to your phone’s manual.

Files beamed
to a Sendo X can be found in the Messaging application, in the
Inbox folder

If in
the course of normal operation, you start seeing messages about
low memory, you need to remove some files from the Internal drive
to recover some space. Note that ‘memory’ and ‘storage’ are effectively
the same on a Series 60 phone.

• If you’re not sure
  what’s on your phone, go to Tools > File Manager > Options
  > Memory details to see what’s using your memory
• If it’s your MMC card
  that’s filling up, go to Extras > Memory > Options >
  Memory details
• To free space, use
  the File Manager app to either delete files, or to move them
  to the MMC card

For more on memory, see
the questions below…

The Sendo X supports
MMC and SD cards for memory expansion. It’s often cheaper to buy
online… Here are a few online options we’ve found:

• Amazon
  – Always a good choice for reliable delivery at good prices
• eBay.co.uk
  – bid for
  new cards at low prices!

For more details, see our Memory
Card page

Hotmail and AOL use proprietary email systems,
as opposed to the more common POP email systems – this makes it tricky to access mail on a Series 60 device. For email on the move,
consider using a standard POP3 provider such as BT Yahoo (see setup details) that offers free email accounts that can be configured on a Series 60 phone.

If you really want to use Hotmail or AOL, see our Series 60
FAQ on this subject.

• Infrared
  – Series 60 phones have a ‘Modem’ option under ‘Connectivity’.
  Selecting this option allows another device (such as a Pocket
  PC or Laptop) to connect to the Internet using infrared. If
  the equipment you wish to connect to doesn’t have infrared,
  consider a ‘USB-IRDA Adaptor’ from Maplin Electronics (Cat no: RV88V).
• Bluetooth –
  You can also use the handset as a modem from a Bluetooth PDA,
  or a PC with Bluetooth connectivity (such as a Belkin USB Bluetooth adapter). For more, see our Bluetooth
  page.

Once you have taken a
picture, there are three ways to get the files from your phone
to other people or computers:

1. You can copy it to
   your PC with the software supplied on the CD . Depending on
   what you have connected to your computer, you can use Infrared
   or Bluetooth. Set your PC to receive files (using the IR or
   Bluetooth software supplied with your adapter), select the photo
   to send (from Images), then from the Options menu, select Send.
2. You can use the Messaging
   application and email the picture to yourself (or a friend)
3. Send the picture to
   another mobile using MMS. Costs of sending
   pictures by MMS differ depending on which network operator you’re
   with. Take a look at our MMS page for
   more.

To change the default
wallpaper image used in the phone application, do the following:

• Press Menu
• Go to Tools | Settings
  | Phone | Standby mode
• Press the joystick
  on the "Background image" option.
• From the "Yes
  / No" option, select "Yes". You’re now able to
  select from an image in your images folder

Contacts > Options
> SIM Directory > Options > Mark > Mark all > Options
> Copy to Contacts

Thanks to caller display, we can see who’s calling. For answers to your Caller Display questions, see our Caller Display Series 60 FAQ

We
accept no responsibility for use of this procedure. It should
be used at your own risk.

The soft-format
code for Series 60 phones is *#7370#
. You enter this code as you would enter a phone number in the
Phone application. It performs a format of the Internal drive
– All data will be lost if you use this feature.

The method
of performing a hard-format, i.e resetting it completely to factory
defaults and removing all data, is as follows:

1. Switch
   off the phone.
2. Hold
   down the ‘5’ key, and with this held in, turn the phone on with
   the power button
3. Wait
   until a green tick appears over the right softkey, then release
   the ‘5’
4. Follow
   the prompt to reset the phone

Note
that you shouldn’t switch the phone off or remove the battery
when performing either of these operations, and it’s advised that
the handset has a reasonable amount of battery charge before performing
a format/reset.

Rather than the software
that came as standard with the phone, there’s a rather useful
third-party application called Oxygen II– This application supports Contacts, Calendar,
Messaging and file management.
For details of how this works, take a look at our Oxygen
page

If this message keeps
popping up for no reason, it sounds like your Series 60 phone
is trying to connect to the ‘Net using GPRS and doesn’t know which
access point to use. Reasons for this are likely to be:

• You’ve installed a
  piece of software that needs to connect to the ‘Net (such as
  Activemail)
• You have an email
  or MMS in your Outbox that’s trying to send
• You have GPRS set
  to "When available" (See Tools > Settings >
  Connection > GPRS)

May also be worth looking
at the settings of your access points (Tools > Settings >
Connection > Access Points).

As a last resort – Another poster in this forum has fixed the
problem by backing up their contacts and other vital info, then
performing a hard-reset – losing all data.

Lock code

• Length: 5 digits
• Detail:Used to prevent unauthorised access to certain functions on the phone
• Set from: Tools > Settings > Security > Phone & SIM

PIN code

• Length: 4 digits
• Detail: This is an optional 4 digit code to protect
  your SIM
• Set from: Tools > Settings > Security > Phone & SIM
• Lost? – If you keep trying, you’ll eventually get locked
  out and need to contact your network operator for a PUK code
  (see below)

PUK code

• Length: 8 digits
• Detail: You’ll be asked for this 8 digit code if you’ve
  entered the wrong SIM code more than the allowed number of times.
  You’ll need to contact your network operator to get this lock lifted. PUK code help.

Network locking code

• If your phone was fixed to work on a specific network (for
  example, Orange), this lock may prevent you from using another
  SIM in the handset. You may see "SIM card rejected" or "SIM
  card unaccepted". This lock can be lifted for you by contacting the network operator in
  question (there may be a fee for this).